Experience in designing and implementing solutions within ServiceNow is required.
Good knowledge of the core concepts of ServiceNow to include its OOTB functions and customization capabilities.
Experience of developing within a customized ServiceNow instance.
3-5 years of ServiceNow Developer experience, including APIs, Access Control, Client and Server-side scripting, Import sets and Transform Maps & Scripts, Service Portal including Widget development, Notifications, Employee Center, Agent Workspace, System Upgrades, System clones etc.
Good working knowledge of JavaScript.
Working knowledge of Performance Analytics preferred.
Experience in writing technical documents is essential.
Understanding of Agile methodologies and working practices.
Experience of system testing with a focus on end-user testing and ensuring traceability between requirements and test cases.
Able to work under pressure and demonstrate initiative, enthusiasm, and a rapid learning capability.
Proven results-driven approach with the ability to take initiative, handle multiple tasks and shifting priorities and meet deadlines.
Both spoken and written communication skills with experience of adapting style and approach to the audience and message to be delivered.