We are seeking a highly skilled ServiceNow Developer with expertise in ITOM and HRSD modules. The ideal candidate will have hands-on experience in developing, configuring, and implementing ServiceNow solutions, ensuring seamless integrations and enhancing business processes.
Key Responsibilities:
- Design, develop, and implement ServiceNow solutions across ITOM/HRSD modules.
- Customize and configure workflows, business rules, UI policies, and client scripts.
- Collaborate with stakeholders to gather requirements and provide technical solutions.
- Integrate ServiceNow with third-party applications using APIs and web services.
- Ensure best practices in coding, security, and performance optimization.
- Provide ongoing support, troubleshooting, and enhancements for existing ServiceNow implementations.
Required Skills & Experience:
- Minimum 5 years of ServiceNow development experience.
- Strong knowledge of ServiceNow ITOM (Discovery, Service Mapping, Event Management) and/or HRSD modules.
- Experience with JavaScript, Glide scripting, Flow Designer, and IntegrationHub.
- Good understanding of ServiceNow platform architecture and upgrade processes.
- Exposure to CIS certification (mandatory) in either ITOM or HRSD.
- Excellent problem-solving skills and ability to work in hybrid environments.
Good to Have:
- Experience in ServiceNow GRC/IRM or SecOps modules.
- Knowledge of Agile methodology and working in global delivery models.
- Strong communication and stakeholder management skills