ServiceNow Developer

Responsibilities:

• Lead and manage multiple projects' design, development, and implementation.

• Design, implement, Lead, and manage the overall architecture and roadmap for the ServiceNow platform.

• Conduct workshops and collaborate with stakeholders to gather requirements, define solutions, and ensure alignment with business objectives.

• Lead and mentor teams to deliver high-quality ServiceNow implementations and enhancements.

• Participate in proposal work with activities such as estimations and technical solutions

• Establish governance processes and best practices for platform development and administration.

• Troubleshoot critical issues and manage upgrades while minimizing downtime.

Skills and Qualifications:

• 8 Years + ServiceNow Experience

• Strong programming and technical expertise, including advanced scripting and platform development.

• Proven experience in managing end-to-end ServiceNow implementations.

• Deep expertise in the ServiceNow platform, including ITSM, ITOM, and ITAM, is necessary. Or at least any two product experiences (ITSM+ITOM or ITAM + ITOM or ITSM + ITAM)

• Additional product experience in HRSD, SPM, GRC, SECOPS, and custom applications are added value

• Hands-on experience in solution architecture and design across multiple ServiceNow modules.

• Proficient in ServiceNow scripting, configuration, and workflow automation.

• Experience with integrations using REST, SOAP, and other APIs.

• ServiceNow CSA certification (mandatory); CIS certification for relevant modules (ITSM, ITOM, HRSD, etc.) is a significant advantage