Key Skills: ServiceNow Development, ITSM/ITBM, Implementing Service Catalog, Service Portal, JavaScript, ServiceNow Integration, AngularJS, REST/SOAP
Job Description:
- Experience in SNOW JavaScript, ITSM, ITBM , integrations
- Strong debugging skills
- Good Communication & Client Interaction Skills
Job Responsibilities:
- A ServiceNow Technology Analyst with experience in implementing end-to-end Service Catalog, Incident Management, Knowledge Management, Configuration & Asset Management, Change Management, and Release Management.
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
- Experience in developing Catalog Items with workflows, business rules, UI Pages, UI actions.
- Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
- Experience in implementation of Service Portal with good knowledge of AngularJS
- Good knowledge and working experience of CMDB, Asset, Discovery
- Scripted Web-Services, AJAX, JavaScript, SOAP, REST, MID Server Setup and Integration of ServiceNow to Other Applications
- Worked on the creation and customization of complex workflows and custom workflow activities.
- Good experience of creating Import sets, Data Sources, Transform map, Transform Scripts, verifying Data Integrity, etc.,
- Ability to gather and analyze business requirements and document technical solution
- Research new functionality and recommend solutions that deliver customer value
Good to have:
- ServiceNow System Administration Certified is mandatory
- ITIL Foundation Certification would be a plus or can do before joining
- Implementation Specialist would be a plus