ServiceNow Developer

• 
  Design, develop, and implement ServiceNow applications and solutions based on business requirements.
• Customize ServiceNow modules such as Incident, Problem, Change, CMDB, Knowledge, Service Catalog, etc.
• Develop and maintain Workflows, Business Rules, UI Policies, Client Scripts, and Script Includes.
• Work with REST/SOAP APIs for integrations with third-party systems.
• Develop and maintain custom applications within the ServiceNow platform.
• Create and maintain Service Portal widgets and pages.
• Participate in code reviews, testing, and release activities.
• Collaborate with other developers and stakeholders to ensure project success.
• Provide ongoing support and maintenance of existing ServiceNow modules and features.

Required Skills & Qualifications:

• 4–5 years of hands-on development experience with ServiceNow.
• Strong understanding of ServiceNow architecture and data model.
• Expertise in JavaScript, Glide API, and client/server-side scripting in ServiceNow.
• Experience with ITSM, CMDB, Service Catalog, and Incident Management modules.
• Knowledge of Service Portal development and custom widget creation.
• Experience in ServiceNow integrations using web services (REST/SOAP).
• Familiarity with Agile/Scrum development methodologies.
• Good understanding of best practices in ServiceNow configuration and development.
• ServiceNow Certified System Administrator (CSA) certification is required.
• Additional certifications like ServiceNow Certified Application Developer or ITSM Implementation Specialist are a plus.

Nice to Have:

• Exposure to ITOM, HRSD, or SecOps modules.
• Experience with Performance Analytics or Reporting in ServiceNow.
• Familiarity with CI/CD pipelines and DevOps practices in ServiceNow.
• Experience working in large-scale enterprise environments