ServiceNow Developer

Key Responsibilities:

• Provides development and maintenance related support for ServiceNow tool implementation and customization.
• Expected to have knowledge and/or experience in business and technical skills related to specific module/s of ServiceNow and various scripting languages (e.g. JavaScript), plus knowledge in Service Now low code/no code called the NOW platform.
• Designs and develops customized reports while applying code level changes in ServiceNow environment in order to develop tailored views.
• Able to implement different ServiceNow modules and customize as needed.

Required Technical and Professional Expertise:

• Must Have skills More than 5 yrs supporting implementation, administration, configuration, and development of ServiceNow at least 3 yrs of experience in CSM.
• Good communication skills and ability to work as part of a team.
• Proficiency in scripting including JavaScript, CSS, HTML, Angular and experience in REST API integration is a must.
• Solid understanding creating Business Rules, ACLs, Client Scripts, UI Policies, UI Macros, UI Scripts, Catalog Forms, etc.
• ServiceNow Service Portal Implementation and Customization; with ServiceNow CSM module, including portal customization, and knowledge management.
• Flow Designer including creating flows for integrations.

Soft Skills:

• Excellent presentation and listening skills.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively in a fast-paced environment.
• Strong communication skills, both verbal and written.