Description

  • Strong understanding of technical and functional design requirements for the ServiceNow Platform
  • Provide High-Level Design and technical solutions for ServiceNow implementations
  • Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web services, email, and other relevant technologies
  • Strong understanding and experience with Domain separated experience setup and configuration.
  • Design and Architect ServiceNow ITSM, ITAM, ITOM, CMDB, and Discovery Jobs
  • Design and Architect Automation workflows using ServiceNow Integration Hub and spokes
  • Should have designed and developed Integrations of ServiceNow with 3rd party tools and monitoring tools.
  • Should have strong hands-on experience with DevOps tools integration and automation trigger capability
  • Strong understanding of workflow engines
  • Strong understanding of design methodologies to create prototypes for client engagements
  • Strong understanding of the ServiceNow platform to Identify system deficiencies and recommend solutions
  • Understands the necessity of and contributes to coding standards and best practices
  • Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
  • Participate in customer business meetings with various stakeholders.
  • Take corrective actions based on the customer satisfaction surveys.
  • Drive service improvement programs.
  • Ensure adherence to quality/security standards defined for the engagement Perform Trend analysis, identify top few incidents, and work with respective teams/individuals to minimize the incidents.
  • At least 10+ years of experience in the Design and Implementation of ServiceNow

Key Skills
Education

Any Graduate

Back To Jobs