ServiceNow Architect

ServiceNow platform engineering with ITSM Modules including Service Request, Incident, 

Problem, Change, Rot and Configuration Management and security / regulatory disciplines

Industry and project experience of 8+ years with ServiceNow

Experience of significant Service Now implementations which span ITSM and security / regulatory disciplines

Good understanding of ServiceNow capabilities

Strong experience working with ServiceNow platform essential modules (e.g., ITSM, ITOM, CMDB, ITAM, 

GRC, SecOps, HR, IM, Service Requests Management with SLAs, Knowledge Management, Discovery)

Experience in S2P & MDM setup in EC Pro, Service Catalogs, Integrations. 

Designing, engineering and configuring ServiceNow to automate internal Information Technology 

Infrastructure Library (ITIL) processes

Thorough knowledge on workflows, tables, script, flow designer and integration hub.

Excellent knowledge on Enterprise Security and Architecture, middleware and discovery technologies, 

database design schemas and data modelling

Strong analytical skills, communication, and presentation skills

Ability to manage development teams, customers and stakeholder expectations

Knowledge and experience of Infrastructure Operations, migration as well as ServiceNow Integration with