ESSENTIAL FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary.)
• Partake in the development of ServiceNow application architecture, including the Target State Application Architecture that addresses the Statement of Architecture Work and stakeholder expectations.
• Ensuring that ServiceNow architectures are aligned with the organization's overall solution goals and objectives.
• Develop and maintain reference architecture, architecture building blocks (ABB), standards, and guidelines to ensure that the organization's technology is secure and compliant with industry standards.
• Identify areas for capability improvement and implementing strategies and roadmaps to address them.
• Collaborate with stakeholders across the organization to identify and participate in prioritization initiatives.
• Stay up to date with emerging technology trends and developments and evaluating their potential impact on the organization.
• Communicating technology target state, roadmap, and development progress to senior leadership and other stakeholders.
Required:
• Bachelor's degree in computer science, information systems, data science, or related field.
• 8+ years of experience with ServiceNow (ITSM, ITOM, ITBM, CMDB, APM, SPM, App Engine), preferred in a global capacity.
• Strong knowledge of architecture governance concepts, application design patterns, and best practices.
• Experience developing and implementing architecture governance, guidelines, procedures, and standards.
• Experience with one or more platforms such as Salesforce.com (Sales, Marketing Cloud), MuleSoft, Azure, Microsoft M365.
• Proven change management skills.
• Excellent communication, diplomacy, and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work effectively with business and IT cross-functional teams.
• Experience leading a team of architects, technology owners, and technology subject matter experts.
Preferred:
• Strong presentation skills
• Business Process Model and Notation (BPMN) experiences
• Work experience at a large professional services organization
Certificates, Licensures, Registrations
• Preferred: TOGAF certification
• Preferred: ServiceNow Technical or Master Architect certification
Tools and Equipment
• Microsoft office automation tools (Word, Excel, PowerPoint, SharePoint), Visio
Tachyon’s full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities, and an outstanding benefits package including paid time off and holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs. Encouraging a healthy work/life balance and providing our colleagues with great benefits are just part of what makes Tachyon a great place to work.
Disclaimer: The above statements are not intended to be a complete statement of job content, but rather act as a guide to the essential functions the employee assigned to this classification performs. Management retains the discretion to add or change the duties of the position at any time.
Skills:
ServiceNow
Any Graduate