Description

  • We are seeking a highly skilled ServiceNow Architect to join our team and help drive our ServiceNow our Technology Architecture organization forward.
  • As a ServiceNow Architect, you will be responsible for collaborating with stakeholders to define requirements, architect solutions, and deliver ServiceNow capabilities
  • tailored to client needs.
  • The role will also encompass platform design implementation and ensuring the integrity of the ServiceNow application for a client organization.

Essential Job Functions:

  • Engage with customer executives to identify pain points, understand key
  • requirements and opportunities to deliver value.
  • Responsible for understanding business and technical problems addressed
  • by the solutions including key regulations, business drivers, evolving business
  • needs, and security.
  • Translate business needs into compelling ServiceNow solutions.
  • Assures technical integrity of proposed solutions by ensuring that coordination,
  • Organization’s governance and change control are applied to
  • technical specifications and to the technical infrastructure. Advises on the
  • impact of design options to related programs and on the process for
  • assessing such impact.
  • Lead architecture and design engagements to demonstrate how
  • ServiceNow meets the needs of strategic customers.
  • Lead the ServiceNow solution architecture design and enhancement
  • activities across Enterprise ServiceNow program of work, ensuring the
  • technical integrity of any ServiceNow projects
  • Collaborate with cross-functional teams to ensure alignment and support
  • for ServiceNow strategies.
  • Stay updated with the latest ServiceNow developments and industry
  • practices.
  • Should be able to demonstrate hands on experience on the Service Now
  • platform including the workflows(flows), IntegrationHub, Workspaces, UI/UX
  • Build, NowAssist, Performance Analytics, and core objects such scripting,
  • business rules, UI actions, UI policies, ACLs, dictionary, catalog items etc.

Qualifications:

  • Experience: 10+ years (Relevant)

Mandate Skills:

  • SN Architect
  • Implementation & Integration
  • Gen AI

Qualifications:

  • Proven experience in a delivery architect role, ideally within a consulting
  • environment).
  • At least 8 years of hands-on experience with ServiceNow technology
  • Background in ITIL, Enterprise Service Management, Asset Management,
  • Security Operations, AI and Low-Code/No-Code platform
  • Scripting experience - JavaScript, HTML
  • ServiceNow Certified System Administrator qualification or proven recent
  • experience in system administrative duties in ServiceNow. ServiceNow
  • Implementation Specialist and Application Developer are added
  • advantages.
  • Excellent communication skills to articulate complex technical concepts to
  • diverse audiences
  • Collaborative approach to working with cross-functional teams

Education

Any Gradute