ServiceNow Administrator

Minimum 5+ years of ServiceNow technical experience

Minimum of 7+ years of technology administration

Ability to support operations of large ServiceNow implementation

Cursory knowledge of multiple applications on the platform

Ability to script

Ability to troubleshoot issues and work with multiple development teams to provide a fix

Ability to write knowledge articles and identify items that can be shifted to the Service Desk for support

Ability to maintain foundational data sources (Users, CIs, Locations, etc.)

Understanding and strong adherence to change and release policy and best practices

Assist in designing governance and administration standards for many product teams