Skills: Must Have:
- Minimum 5+ years as ServiceNow platform/solution architect working in complex environments
- Proven success in consulting oriented lead developer roles
- Ability to effectively communicate with customer stakeholders
- ServiceNow certified system administrator (CSA)
- ServiceNow certified application developer (CAD)
- Strong developer experience with ServiceNow ITSM, ITOM, ITAM products
- Strong platform management experience (e.g. upgrades, cloning, etc.)
Scope - Work at the direction of the Client lead to execute on Customer backlog. This role will require solution architect responsibilities for ~25% of the time and developer responsibilities for ~75% of the time.
Focus areas typically include:
- Configuration or customization of ITSM, ITAM, ITOM product lines
- Platform management
- Cat items
- Workflows
- Integrations