• Design, develop, test, and deploy ITSM solutions on the ServiceNow platform.
• Develop custom scripts using JavaScript, HTML, CSS, and other programming languages as needed.
• Troubleshoot issues related to ITSM implementations and provide technical support to end-users.
• Ensure compliance with industry standards for ITIL v3/v4 certifications.
• Collaborate with stakeholders to gather requirements and implement service catalog management processes
Any Graduate