Job Description
Configuration/Customization of the ServiceNow platform, including creating workflows.
• Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.
• Experience with ServiceNow App Engine and custom/scoped app development experience.
• Follow set coding best practices and standards.
• Build service requests from customer requirements including requests, request items and tasks using workflows.
• Perform integrations and process automation using Service Now Orchestration.
• Perform system and integration testing with sample and live data Monitor health, usage, and overall compliance of the application.
• Collaborate with team members and business users to clarify requirements and confirm design/implementation.
• Adhere to the system development life cycle (SDLC) processes.
• Experience utilizing Agile/SCRUM Methodologies.
• BSC degree or higher in Information Technology or a related technical field plus related experience.
• Hands-on experience in Glide and Jelly Scripting, Java Script, HTML, XML, & AJAX.
• Experience with Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.)
• Must be able to learn and support new and fast-changing technologies
Preferred Qualifications/ Skills
• Excellent communication skills and strong customer service skills
• Strong analytical, problem solving, and collaborative skills.
Skills
ServiceNow
Any Graduate