Description

Job Description

Configuration/Customization of the ServiceNow platform, including creating workflows. 

• Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools. 

• Experience with ServiceNow App Engine and custom/scoped app development experience.

• Follow set coding best practices and standards.

• Build service requests from customer requirements including requests, request items and tasks using workflows.

• Perform integrations and process automation using Service Now Orchestration. 

• Perform system and integration testing with sample and live data Monitor health, usage, and overall compliance of the application. 

• Collaborate with team members and business users to clarify requirements and confirm design/implementation. 

• Adhere to the system development life cycle (SDLC) processes. 

• Experience utilizing Agile/SCRUM Methodologies.

 

• BSC degree or higher in Information Technology or a related technical field plus related experience. 

• Hands-on experience in Glide and Jelly Scripting, Java Script, HTML, XML, & AJAX. 

• Experience with Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) 

• Must be able to learn and support new and fast-changing technologies

Preferred Qualifications/ Skills

• Excellent communication skills and strong customer service skills 

• Strong analytical, problem solving, and collaborative skills.

 

 

Skills

ServiceNow

Education

Any Graduate