Description

ServiceNow Implementation, Upgrade and maintenance experience (preferably ServiceNow Certified Implementation Specialist) is a must.
• Perform day to day administration of the ServiceNow.
• Maintain business services and configuration item relationships in ServiceNow.
• Develop and manage application code, user interface, and third-party integration components.
• Develop necessary development documentation as needed e.g. project plan, technical design, developer notes, user manual etc
• Performs core configuration tasks including system policies, business rules and client scripts.
• Manages data with Tables, the CMDB, Import Sets, and Update Sets.
• Creates Workflow activities and approvals. Implement new workflows that use a variety of activities to understand how records are generated from workflows.
• Performs migration activities Dev to QA, QA to Prod.
• Coordinates Service Catalog options, including two-step checkout, cart controls, and variables.

Education

Any Graduate