Description

Skillset : 
The candidate should have technical knowledge of infrastructure services such as Windows VMs, Unix VMs, Containers, Cloud Services, Data Network and Telephony.  Azure, AWS, GCP and Cisco knowledge is a plus.  The candidate must have a strong ITIL background and ITIL Foundations certification is required, with V4 certification preferred.  Below is the list of our technical and soft skills we desire for this position: 

Technical skills: 
Strong computer skills. 
Expert knowledge of ITIL disciplines 
Ability to manage conflict and offer suitable resolutions 
Strong customer service, project management, relationship management and quality control skills. 
Resource planning skills 
Experience of managing 3rd parties and 3rd party delivered services

Key Skills
Education

Any Graduate

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