Senior Web Content Administrator

Responsibilities

• Oversee the planning and execution of website migrations, ensuring content is current, functional, accessible, and user-friendly.
• Collaborate with the IT Web Services team to optimize website performance in terms of speed, reliability, and scalability.
• Test code, designs, and content for validity and compatibility across different browsers and devices.
• Monitor website analytics and performance metrics to improve user experience and functionality.
• Serve as the primary point of contact between the Communications Division and the IT Web Services team, translating technical requirements into effective communication strategies.
• Assist web contributors in implementing new content, updating existing content, and enhancing website infrastructure, functionality, and design.
• Troubleshoot issues that arise during the migration process and provide timely resolutions.
• Maintain and update website content to ensure consistency and accuracy across all related sites.
• Implement best practices for website performance, security, and SEO.
• Administer and update website content using the Drupal CMS.
• Establish and enforce best practices for content creation, navigation, governance, and quality control.
• Provide support and guidance to content contributors across various offices and divisions to ensure consistent CMS usage and adherence to web content standards and policies.
• Ensure compliance with Web Content Accessibility Guidelines (WCAG) 2.1 AA and other relevant accessibility standards.
• Collaborate with the IT Web Services team to resolve accessibility issues and implement best practices for web design and development.
• Assist with accessibility remediation for presentations, documents, websites, forms, and other digital content.

Minimum Qualifications

Candidates must meet or exceed the following minimum requirements:

• Seven (7) years of required experience in web administration and web design, with significant experience managing large-scale websites.
• Seven (7) years of required experience with Drupal CMS, including content creation, taxonomy, and navigation management.
• Seven (7) years of required experience demonstrating a strong portfolio of complex web design projects, including expertise in user-centered design principles, front-end web development technologies (HTML, CSS, JavaScript), and back-end integration.
• Seven (7) years of required experience with in-depth knowledge of web accessibility standards (WCAG 2.1 AA) and tools for testing accessibility.
• Seven (7) years of required hands-on experience remediating accessibility issues.
• Seven (7) years of required experience in SEO best practices and website performance optimization techniques.
• Seven (7) years of required experience with responsive design principles and mobile-first strategies.
• Seven (7) years of required experience translating technical language into clear, concise communication for non-technical stakeholders.
• Preferred experience in strong communication skills and the ability to collaborate effectively across different teams.
• Preferred experience in explaining technical issues to non-technical users.
• Preferred experience in preparing user documentation, specification requirements, and UX artifacts.
• Preferred experience in keeping up with emerging technologies, trends, and standards in web development.
• Preferred experience in being highly organized, with the ability to manage multiple projects and meet deadlines