Senior Twilio Engineer

Job Description

This is a remote position.

Integrate Twilio APIs (SMS, Voice, Video, Email, Authy) into web and mobile applications.
 

Design and implement communication workflows using Twilio Studio.
 

Maintain comprehensive documentation for all Twilio integrations and workflows.
 

Customization and Configuration: Customize Twilio Flex for contact center needs.
 

Diagnose and resolve issues related to Twilio services, ensuring minimal downtime.
 

Work closely with product managers, designers, and engineers to deliver high-quality communication features.
 

Implement security measures, including phone verification and two-factor authentication, ensuring compliance with relevant regulations.
 

Requirements

Skills Required
 

Excellent communication and problem-solving skills.
 

5+ years of Experience with Twilio APIs (SMS, Voice, Video, Email, Authy).
 

Familiarity with RESTful APIs and webhooks.
 

Understanding of cloud-based communication solutions.
 

Knowledge of Agile/Scrum methodologies.
 

Location - Work from home is allowed. Preferred location: Pune
 

Timings: The preferred start time is 6 AM. Must start between 7:00 and 8:00 am as the client team is in Australia