Customize and enhance Dynamics 365 CRM applications, including entities, forms, views, dashboards, workflows, and business rules.
Develop and maintain integrations using C#, .Net, SQL, JavaScript, and Power Platform tools (Power Automate, Power Apps, Power BI).
Support system architecture, administration, and security roles, ensuring compliance with health information privacy and audit standards (HIPAA, SOC, etc.).
Monitor system performance, troubleshoot issues, and optimize application reliability and scalability.
Collaborate with cross-functional teams (finance, product, development, operations) to gather requirements, design solutions, and improve user experience.
Contribute to Agile ceremonies, participate in design sessions, perform code reviews, testing, and deployment activities.
Drive process improvement and change management initiatives to enhance system adoption and business outcomes.
Support DevOps practices including CI/CD pipelines, automated testing, and release management.
Qualifications
Bachelor’s degree in computer science, Information Systems, or a related field, or equivalent work experience.
7+ years of hands-on experience with Microsoft Dynamics 365 CRM customization, configuration, and integration.
Strong programming skills in C#, .Net, SQL, and JavaScript.
Experience with Power Platform (Power Automate, Power Apps, Power BI).
Solid understanding of Dynamics CRM architecture, administration, and security models. Dynamics 365 CRM Technical Consultant
Proven experience integrating CRM with third-party systems (e.g., Stripe, ERP, and healthcare platforms).
Familiarity with Agile/Scrum methodologies.
Experience in DevOps/CI/CD pipelines and automated testing frameworks.
Strong problem-solving, collaboration, and communication skills.
Preferred:
Healthcare industry experience
Microsoft Dynamics 365 and Power Platform certifications