Description

  • Design, develop, and implement integrations between ITSM (e.g., ServiceNow) and ITOM platforms (e.g., discovery, event management, orchestration).
  • Utilize integration technologies such as APIs, web services, middleware, and scripting languages.
  • Configuration and Customization: Configure and customize ITOM modules within the ServiceNow platform to align with integration requirements.
  • This includes configuring discovery schedules, probes, sensors, patterns, and event management rules.
  • Data Synchronization: Establish data synchronization mechanisms between ITSM and ITOM platforms to ensure consistency and accuracy of information.
  • Implement data mapping, transformation, and reconciliation processes as needed.
  • Incident and Problem Resolut

Key Skills
Education

Bachelor's Degree

Back To Jobs