Senior Salesforce UX Designer

The Senior Salesforce UX Designer is responsible for creating intuitive and engaging user experiences on the Salesforce platform. This role involves conducting discovery, designing user interfaces, and collaborating with cross-functional teams to ensure the delivery of high-quality, user-centered solutions.

Responsibilities

• Requirements Analysis and User Discovery: Understand business requirements, user needs, behaviors, and pain points. Analyze data to inform design decisions.
• Design and Prototyping: Create wireframes, prototypes, and high-fidelity designs for Salesforce applications. Ensure designs are user-friendly and meet business requirements.
• Collaboration: Work closely with developers, product managers, and other stakeholders to ensure design feasibility and alignment with project goals.
• Branding and Styling: Apply branding guidelines to ensure a cohesive and consistent user experience across all Salesforce applications.
• Documentation: Create detailed design documentation, including user flows, design specifications, and guidelines to support development and implementation.
• Accessibility and Inclusion: Ensure designs are accessible to all users, including those with disabilities.

Required Skills and Experience

• Bachelors Degree
• Proven experience as a UX Designer, with Salesforce
• Familiarity with Salesforce Lightning Design System, Experience Cloud, Service Cloud, Sales Cloud
• Strong understanding of out of the box features and functions within specific Salesforce products
• Experience with Salesforce Lightning web components / concepts including flex cards, omniscripts, lightning flows, pagination, etc.
• Strong portfolio showcasing UX design work
• Proficiency in design tools such as Sketch, Figma, or Adobe XD
• Excellent problem-solving and communication skills
• Solution oriented
• Salesforce UX Designer certification is preferred