Description

Must have skills : Salesforce Landscape

Job Description :

  • We are seeking a seasoned Senior Technical Solution Architect with deep expertise in Salesforce (and good to know Veeva CRM) to drive complex CRM transformation programs.
  • This role requires a hands-on technology leader with strong architecture, delivery, and client-facing experience, particularly in global enterprise environments.
  • The ideal candidate combines strategic thinking with technical execution, enabling scalable, high-impact CRM solutions.

Key Responsibilities

  • Own the CRM Solution Architecture for large-scale Salesforce and Veeva CRM implementations, ensuring alignment with client business goals and technical ecosystems.
  • Lead technical discovery, blueprinting, and end-to-end architecture design, covering core CRM, data integrations, security, and scalability.
  • Collaborate with sales and pre-sales teams to shape client proposals, respond to RFPs, and define high-impact technical solutions.
  • Serve as the technical advisor to CxOs and senior stakeholders, articulating solution value, architecture direction, and transformation roadmaps.
  • Oversee implementation governance, including design reviews, technical delivery oversight, and issue resolution during execution phases.
  • Stay up to date with Salesforce and Veeva platform innovations, product roadmap, and best practices to guide platform strategy and differentiation.
  • Partner with industry vertical teams (especially Pharma and Life Sciences) to align CRM solutions with domain-specific needs.
  • Mentor and guide technical teams in Salesforce best practices, integration architecture, DevOps, and enterprise deployment.
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  • What You Bring 12+ years of experience in enterprise IT, with 8+ years focused on Salesforce architecture and delivery; Veeva CRM experience a strong plus.
  • Proven expertise in designing and leading large CRM programs ($5M+ scale), preferably for global clients in regulated industries.
  • Strong knowledge of Salesforce core (Sales, Service, Experience Cloud) and related technologies (e.g., Mulesoft, Marketing Cloud, Analytics).
  • Experience with system integration, data architecture, security, and compliance in cloud CRM environments.
  • Demonstrated ability to engage CxO-level stakeholders with strong executive presence and technical influence.
  • Understanding of pharma/life sciences industry challenges in commercial operations and regulatory frameworks (preferred).
  • Familiarity with proposal development, technical estimations, and pricing inputs during sales cycles. Bachelor’s or master’s in computer science, Engineering, or a related technical field; Salesforce Architect certifications preferred.
  • What’s in It for You Lead mission-critical CRM architecture for top-tier global clients and high-visibility transformation programs.
  • Work in a flat, entrepreneurial environment with freedom to innovate and influence technical direction.
  • Be a part of Nagarro’s fast-growing CRM practice, working closely with strategic partners like Salesforce and Microsoft.
  • Opportunity to shape cutting-edge CRM platforms and drive real business value in life sciences and beyond

 

Education

Any Graduate