Senior Salesforce Application Engineer

Job Description:  

We are seeking a highly skilled Senior Salesforce Applications Engineer with a passion for higher education to join our dynamic team. This role will work closely with the Lead Salesforce Technical Architect to implement and maintain our Salesforce ecosystem, with a focus on Experience Cloud, Education Cloud, Marketing Cloud, and Service Cloud. The ideal candidate will be a hands-on technical expert, capable of translating architectural designs into functional solutions and collaborating effectively with both technical and non-technical stakeholders. We are currently in production with Salesforce across two orgs and Marketing Cloud and plan to roll out other Salesforce functionality within the next 6-12 months.

Solution Implementation:

Translate architectural designs into functional Salesforce applications across multiple clouds (Experience, Education, Marketing, Service).
Develop custom code (Apex, Visualforce, Lightning Web Components) and configurations to meet specific business requirements.
Implement integrations with AppExchange solutions (Linvio, Mogli, Saleswings, etc...) and external systems (Oracle Campus Solutions and other ERP or SAAS applications) using Boomi or other middleware.
Technical Expertise:
Possess deep technical knowledge of Salesforce platform features, APIs, and development
best practices.
Troubleshoot and resolve technical issues related to Salesforce applications and
integrations.
Ensure data integrity, security, and compliance with industry standards.
Collaboration:
Work closely with the Lead Salesforce Technical Architect to understand and implement
architectural designs.
Collaborate with business users to gather requirements, provide technical guidance, and ensure solutions meet their needs.
Partner with other IT teams to coordinate deployments and ensure smooth integration with existing systems.
Multi-Cloud Expertise:
Experience Cloud: Build and maintain digital experiences for prospective and current
students.
Education Cloud: Implement solutions to streamline student lifecycle management,
recruitment, and engagement.
Marketing Cloud: Develop and execute targeted communication campaigns for student
recruitment, engagement, and alumni relations.
Service Cloud: Configure and customize solutions to streamline student support services,
and issue resolution.
Continuous Improvement:
Stay abreast of the latest Salesforce releases, features, and best practices.
Proactively identify opportunities for optimization and automation of Salesforce processes.
Contribute to the development and maintenance of technical documentation