Senior Salesforce Administrator

Responsibilities:

• Provide technical leadership and mentorship to Salesforce Administrators and other team members, ensuring adherence to best practices in configuration, system architecture, and administration.
• Design and implement customized solutions on the Salesforce platform, including custom objects, validation rules, workflows, and Lightning Web Components.
• Ensure solutions are aligned with Salesforce best practices and platform capabilities.
• Collaborate with business analysts, project managers, and stakeholders to gather requirements, translate them into technical specifications, and design effective solutions.
• Conduct regular reviews of Salesforce configurations and ensure adherence to coding standards, best practices, and quality assurance processes.
• Manage complex data models, data migration, and data transformation processes within Salesforce.
• Implement and enforce security best practices to ensure data integrity, privacy, and compliance with relevant regulations and organizational policies.
• Stay updated with Salesforce releases and emerging technologies, recommending and implementing improvements to enhance system capabilities and user experience.
• Provide technical support and troubleshooting for Salesforce-related issues, ensuring timely resolution and minimal impact on business operations.
• Participate in project planning, estimation, and management to ensure timely delivery of solutions within budget and scope.
• Create and maintain comprehensive documentation for all technical solutions, processes, and system configurations.
• Identify opportunities for automation, innovation, and continuous improvement within the Salesforce environment, implementing best practices.
• Foster a positive, high-performance culture through effective communication and collaboration.

Minimum Qualifications, Education, Knowledge, Skills, and Abilities:

Education:

• Bachelor’s Degree in a related field or equivalent work experience.

Skills & Knowledge:

• Proven experience as a Salesforce Administrator with a deep understanding of Salesforce platform capabilities and best practices.
• Strong proficiency in Salesforce configuration, including custom objects, fields, validation rules, workflows, and approval processes.
• Extensive experience with Lightning Component Framework (LWC and Aura) and Salesforce declarative development (Lightning Builder, Flow).
• Expertise in Salesforce integration using APIs (REST, SOAP) and middleware platforms (e.g., Mulesoft).
• In-depth knowledge of Salesforce data modeling, management best practices, and security controls (roles, profiles, permission sets).