Senior Python Developer

Key Skills: Python, Microservices, AWS, Docker

Roles and Responsibilities:

• Act as the first line of support to customers, interfacing with product management and engineering to resolve issues
• Deliver clear and timely customer communications on issues, product enhancements, releases, and other customer-impacting matters
• Develop user and technical documentation, including FAQs
• Train customers and new employees to succeed on the Blockgraph platform
• Advocate for Customer Success throughout the organization
• Grow into a Subject Matter Expert in emerging and market-leading technologies
• Articulate platform solutions to a mixed skillset of end users
• Inform use cases for engineering improvements from customer interactions
• Participate in on-call rotational work during nights, weekends, and live events as needed
• Adapt and learn new technologies quickly
• Collaborate effectively within a team, thriving in a flexible startup environment

Skills Required:

• Strong hands-on experience with Python and Regular Expressions (REGEX)
• Proficiency in Microservices architecture
• Solid knowledge of AWS and Docker for cloud-native development

Education: Bachelor's Degree in Computer Science Engineering or a related field, or equivalent experience