Senior Program Manager

• Manage day-to-day project activities and lead cross-functional teams.
• Identify issues and risks, and recommend effective mitigation strategies.
• Ensure projects are delivered on time, within scope and budget, and aligned with State and Federal standards.
• Stakeholder Engagement & Communication:
• Serve as liaison between State agencies and contractors.
• Facilitate regular meetings and discussions with stakeholders.
• Adapt strategies to evolving project needs and priorities.
• Provide detailed status updates and executive-level reports to the PMO Director, stakeholders, and federal partners.

Planning & Execution:

• Define and manage critical paths, tasks, milestones, testing, and acceptance criteria.
• Apply State SDLC standards to all phases of the project.
• Track sprint and project progress using Agile tools like JIRA and VersionOne.
• Document and maintain clear reporting on project progress, dependencies, capacity, and deliverables.

Continuous Improvement:

• Develop and implement solutions to increase efficiency and reduce costs while maintaining or improving performance.
• Ensure documentation consistency using standardized templates and artifacts.

Required Qualifications:

Education:

• Bachelor’s degree from an accredited institution in Engineering, Computer Science, Information Systems, Business, or a related field.
• PMP certification is required.
• Master’s degree and prior experience supporting Maryland Benefits programs are highly desirable.

General Experience:

• Minimum 10 years of experience in project management.
• Strong understanding of the Agile development lifecycle, including backlog grooming, sprint planning, retrospectives, and release management.
• Hands-on experience with Agile Scrum, SAFe frameworks, and tools such as VersionOne and JIRA.
• Ability to manage multiple projects, drive performance, and create executive-level documentation.

Specialized Experience:

• Minimum 8 years managing complex IT development projects.
• Proven leadership on at least 3 successful projects involving organizational change management across diverse stakeholder groups.
• Minimum 5 years applying PMBoK methodologies and managing associated artifacts