Key Responsibilities
Monitoring all active network equipment, ensuring seamless operations, system availability, and reliability
Troubleshooting and resolving network issues, implementing security measures, and proactively optimizing network performance
Configure and Install various network devices and services ( Routers, Switches, IP addresses, VLANs, routing protocols, MPLS, VPN, QOS)
Level 2/3 support and troubleshooting to resolve issues.( This includes diagnosing network problems, analyzing network logs, and implementing solutions to resolve network issues )
Work within established configuration and change Management policies
Assist in network design and implementation
Troubleshoot issues with Network Deployment
Identify potential failures and recommend solutions
Liaise with Vendors and other IT personnel for Problem resolution
Update knowledge base with known errors
Any Gradute