Roles and Responsibilities:
- Design and implement network architecture and configurations for LAN/WAN environments.
- Monitor and manage Nektar Network Support for LAN infrastructure, including DHCP, DNS, WINS, VLANs, and QOS.
- Perform troubleshooting activities to maintain LAN availability and support IP address management.
- Engage in capacity planning and forecasting for data center LAN networks.
- Conduct configuration implementation and testing of new network switches and routers.
- Participate in annual failover testing and deployment of network hardware in IT infrastructure.
- Work with routing protocols such as EIGRP, BGP, and ISIS, and switching protocols like STP and RSTP.
- Provide Level 3 support and troubleshooting to resolve issues within defined SLAs.
- Conduct root cause analysis (RCA) and implement long-term fixes for network issues.
- Perform code upgrades to network switches and routers to maintain security standards.
- Collaborate with the team on network documentation and incident handling within data center environments.
Skills Required:
- Strong expertise in LAN/WAN design and configuration
- Experience with network protocols: EIGRP, BGP, ISIS, STP, RSTP
- Good understanding of DHCP, DNS, VLANs, and QOS
- Proficient in troubleshooting and root cause analysis (RCA)
- Hands-on with network device configuration, monitoring, and upgrades
- Knowledge of network security standards and failover strategies
- Capable of providing L3-level network support
Education: Bachelor's degree in Computer Science, Information Technology, or a related field