Key Responsibilities:
- Solid understanding of working in a global comprehensive enterprise WAN/LAN networking environment.
- Migration of network monitoring telemetry to a new solution, including maintaining current capabilities and expanding on new capabilities.
- Configuring data collection and monitoring of Network devices in central and remote facilities inclusive of corporate headquarters, Datacenters and Colos, international call centers, airport locations, and regional offices.
- Monitoring tool administration including device discovery and management, product installations, maintenance releases, upgrades, security updates, and changes to telemetry systems with minimal impact to operations.
- Create and maintain technical support documentation and diagrams of the respective network monitoring tool infrastructure.
- Work on multiple technical projects, as assigned.
- Keep abreast of industry and network technology trends.
- Complete internal learning requirements.
Key Requirements and Technology Experience:
- Key Skills; WAN/LAN, SNMP data collection, Monitoring
- 5 or more years of experience administering network monitoring tools within a comprehensive enterprise environment.
- Knowledge of network fundamentals (TCP/IP, DNS, DHCP, MPLS, BGP, etc.),
- Experience working with SNMP data collection and troubleshooting, SNMP trap collection and troubleshooting, NetFlow collection and troubleshooting, configuring alerts, and creating dashboards in network performance and management tools.
- Experience with Linux (RHEL, Ubuntu)
- Working experience with Client and Event Management solutions.
- Constantly working to improve and implement automation of technical tasks