Senior Intune Engineer

Responsibilities:

• Design, deploy, and manage Intune infrastructure to support endpoint management across the organization.
• Implement and maintain configurations for software distribution, patch management, and compliance settings using Intune.
• Monitor and troubleshoot Intune infrastructure to ensure high availability and performance.
• Collaborate with IT teams to integrate Intune with other endpoint management tools and systems.
• Develop and maintain documentation for Intune processes, configurations, and procedures.
• Provide subject matter expertise on Intune and endpoint management best practices.
• Participate in 24/7 on-call rotation to support Intune infrastructure and resolve issues promptly.
• Drive standardization and service-focused instrumentation for endpoint management.
• Engage with external vendors and third parties to address issues and achieve continuous improvement.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Extensive experience with Microsoft Intune and Systems Center Configuration Manager (SCCM).
• Strong expertise in Windows Autopilot and experience handling large-scale migrations with minimal disruption.
• Strong scripting experience (Powershell).
• Proven ability to design, deploy, and manage endpoint management infrastructure.
• Excellent troubleshooting skills and ability to resolve complex technical issues.
• Strong documentation skills and attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Availability to respond to critical issues outside of regular business hours, including nights, weekends, and holidays.

Preferred Skills:

• Experience with other endpoint management tools and systems.
• Knowledge of cybersecurity best practices and endpoint security management.
• Strong communication skills and ability to provide training and support to end-