Senior Gen AI Platform Support

GenAI Platform Support Job Summary: As a Generative AI Platform Support Engineer, you will provide technical support for our AI platform tasks. You will collaborate with cross-functional teams to troubleshoot issues, enhancements, monitor logs and ensure the platform operates smoothly and efficiently.

Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field.
Proven experience on support and maintenance.
Experience with database management (SQL, NoSQL).
Familiarity with cloud platforms (AWS, GCP, Azure).
Familiarity on provisioning Azure/AWS cloud services with Terraform script
Having knowledge on OpenAI will be an added advantage
Good knowledge on Shell Scripting/Python

Having knowledge on provisioning GEN AI Cloud Services on AWS/Azure will be an advantage
Must have knowledge on Kubernetes on OpenShift
Should have experience with troubleshooting services deployed on Kubernetes
Must have knowledge on DevOps Build/Release pipelines & understanding the Infrastructure needs
Excellent problem-solving skills and attention to detail.
Strong communication skills and ability to work collaboratively.
Knowledge of containerization (Docker, Kubernetes).