Senior Engineer Netcool

Job Description

Support projects to develop and utilize the existing monitoring platform
Administer monitoring applications and servers including support, trouble shooting, optimization, and upgrades
Evaluate the strategic contribution of applications and alignment with overall IT strategies and architectures
Identify areas where automation can be utilized with the monitoring infrastructure and design solutions to support automation
Maintain an accurate inventory of the IT portfolio of technologies, and a disposition status (ex. contain, maintain, deploy, retire) of all business applications
Provide occasional off-hours support for monitoring tools

Required Skills

Experience working with third party vendors for application support with emphasis on the following tools: IBM Netcool/NOIExperience with NOI related events and scope-based correlation development.
Extensive experience administering and developing NOI components such as Impact, Web GUI, Probes, Object Servers and gateways.
Experience with a wide array of monitoring technologies such as SNMP, ICMP, syslog, MIBs, webhook.
Experience with scripting, particularly PERL and Python.
Linux and Windows administration experience.
Network connectivity troubleshooting experience. Understand network protocols TCP/IP, HTTP, ICMP.
Experience working with databases and writing SQL queries

Desired Skills

Experience with IBM Cloud Pak for AIOps
10+ years administration of fault and performance monitoring applications
5+ systems administration (Linux/Windows)
Understanding of web services- SOAP/REST
Experience working with data center operations teams
Experience managing or supporting monitoring and/or automation for a large enterprise network with business-critical applications

Qualifications

Bachelor's degree

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