Senior Ecommerce Project Manager

• Ensure project deliverables meet or exceed the project sponsor’s specified expectations.
• Ensure project activity and deliverables adhere to internal quality standards.
• Develop detailed project plans, schedules, and resource plans with the project team members and business teams.
• Define and manage project risks, investigating and resolving issues.
• Create comprehensive project status reports highlighting critical issues for management and the team.
• Lead and manage the delivery of projects with a focus on:
  • Website and mobile app design and development
  • Content production for web and social platforms
  • Digital marketing strategy
• Develop and maintain delivery approaches, ensuring projects follow established processes and procedures.
• Build strong client relationships, ensuring project success and satisfaction.
• Develop full-scale project plans, track milestones, and deliverables.
• Identify and manage project dependencies and critical paths.
• Deliver progress reports, proposals, requirements documentation, and presentations.
• Proactively manage changes in project scope, identify potential risks, and devise contingency plans.
• Work closely with the offshore delivery team to ensure successful project delivery.
• Motivate and supervise team members, mentoring them to grow in their careers.
• Conduct project closure meetings and identify successful and unsuccessful project elements.

CRITICAL COMPETENCIES REQUIRED

• At least 8 years of experience in digital project management with end-to-end experience in website design and implementation.
• Proven ability to manage e-commerce projects for large clients, particularly those using Magento and SAP tech stacks.
• Strong understanding of Agile practices and methodologies.
• Experience managing all phases of website redesign projects, including strategy, design, and development phases.
• Familiarity with content management systems; Sitecore experience is a plus.
• Good knowledge of project management methodologies, tools, and KPIs.
• Experience working with digital agencies and managing onsite/offshore teams.
• Excellent client communication and stakeholder management skills.
• Proficiency in Microsoft Project and project management tools like JIRA.
• Ability to manage user stories and coordinate user testing to ensure high-quality deliverables