Key Responsibilities:
- Design, develop, and implement solutions within Microsoft Dynamics 365 Sales and the Power Platform
- Support and maintain the existing Dynamics 365 Sales implementation, ensuring stability and performance
- Identify opportunities for system enhancements and process improvements through analysis and user feedback
- Partner with the Product Management team to define, prioritize, and implement new features and functionality
- Build and maintain model-driven apps and Power Automate flows
- Implement and manage Application Lifecycle Management (ALM) using Power Platform Pipelines
- Architect and support scalable and secure CRM solutions.
- Develop and maintain custom components using plugins, workflows, and Power Platform tools
- Configure and manage security roles, access controls, and permissions to ensure compliance and data protection
- Create and maintain technical documentation, including architecture diagrams, solution design documents, and deployment guides
- Provide guidance on Dynamics 365 and Power Platform best practices and stay updated with Microsoft roadmap
Required Qualifications:
- Minimum 5 years of experience working with Dynamics 365 Sales and Power Platform
- Experience supporting and enhancing existing Dynamics 365 CRM solutions
- Hands-on experience with Power Platform Pipelines, ALM processes, and CI/CD
- Strong knowledge of Dataverse, Power Automate, and model-driven app development
- Experience designing and configuring security roles and access controls in Dynamics 365
- Proven ability to architect, develop, and support enterprise-grade CRM solutions
- Strong collaboration and communication skills to work effectively with business and technical stakeholders
- Strong documentation and problem-solving skills
- Experience working in an Agile or product-focused environment
Preferred Qualifications:
- Microsoft Certification in Power Platform, Dynamics 365, or related areas (e.g., PL-600, PL-400, MB-210)
- Experience with Azure DevOps for pipeline management and source control
- Exposure to integration with external systems using APIs and custom connectors
- Familiarity with Dynamics 365 Customer Insights, Marketing, or Field Service is a plus