Senior Data Analyst, GTM Finance

Responsibilities

In this role, you’ll:

• Own GTM Finance reporting and dashboarding to provide visibility into key performance metrics across the entire GTM organization (including Sales, Global Operations, Strategic Partnerships)
• Analyze sales productivity, pipeline trends, win rates, and revenue tracking to support accurate forecasting and establish sales targets aligned with financial plans
• Drive operational efficiency across the GTM Finance team by automating processes, optimizing dashboards, and streamlining recurring reporting
• Partner cross-functionally with GTM teams and Finance to identify business drivers, uncover growth opportunities, and improve data accuracy
• Develop reporting and metrics on Deal Desk activity to enhance operational efficiency
• Deliver strategic insights to senior leaders through clear storytelling, turning complex data into actionable recommendations
• Champion data quality and AI adoption by partnering with our GTM Strategy and Operations team, as well as our Business Intelligence team to ensure reliable, scalable reporting infrastructure
• Adapt in a dynamic work environment and contribute to broader GTM Finance initiatives as needed

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 6+ years of experience in data analytics, with at least 2 years supporting GTM functions (i.e. Sales, Marketing, Operations)
• Proven ability to analyze large datasets, draw meaningful insights, and translate findings into actionable recommendations
• Comfortable working in a fast-paced, ambiguous environment with shifting priorities
• Strong strategic thinking and problem-solving skills, with a proactive, self-directed mindset
• Excellent communication skills, including experiencing presenting insights to executive leadership and cross-functional teams
• Deep understanding of Salesforce and GTM metrics reporting
• Advanced proficiency with Tableau, SQL, Looker, Excel, and Google Sheets

Desired:

• Bachelor’s degree in Data Science, Finance, Business, or a related field, or equivalent professional experience
• Experience with financial planning tools such as Anaplan
• Python expertise
• Understanding of KPIs and business models for usage-based businesses

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.