Description

Lead the integration of the Five9 cloud contact center platform.
Offer strategic insights for global contact center operations.
Collaborate for seamless CRM integrations with Salesforce or Microsoft Dynamics CRM.

Required Skills:
Proven experience with the Five9 platform.
Strong background in CRM integration (Salesforce or Dynamics).
Experience in architecting global contact center solutions.

Bonus Skills:
Experience with RPA (Automation Anywhere).
Knowledge of Appian RMS & migrating from AWS Connect to Five9.

Education

Any Graduate