Diagnose and troubleshoot intricate Agiloft/Icertis/Sirion/DocuSign problems.
Implement advanced configurations within any of the CLM (Agiloft/Icertis/Sirion/DocuSign) platforms, ensuring accuracy and alignment with business needs.
Manage changes to the platform effectively, following established change management processes.
Identify and resolve data integrity issues within the platform, ensuring data accuracy and consistency.
Troubleshoot complex data-related problems, applying deep knowledge of CLM (Agiloft/Icertis/Sirion/ DocuSign) data structures and processes.
Provide advanced user guidance and support to internal stakeholders, exceeding basic user needs.
Develop and maintain a comprehensive knowledge base for CLM (Agiloft/Icertis/Sirion/DocuSign) platform issues, and best practices.
Buyer/Support/Manager updates
Agreement Expiry date Updates.
Notification Updates
Create or Amend Help Text
Removing the user from team in Notification
Workflow Update
Create/Update Workflow approvals.
Create/Update Rules
Any Gradute