Description

Responsibilities

  • Conduct research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible.
  • Consider the impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes.
  • Coordinate and participate in the evaluation of new module releases.
  • Interact with others to identify, prioritize and recommend alternate solutions and risk mitigation strategies.
  • Lead complex assignments involving software development life cycle, project planning, upgrade, build, optimization, resource allocation and implementation.
  • Lead the evaluation of new software and upgrades for complex solutions.
  • Manage technical changes, verifying testing results and adhering to technical and business standards compliance.
  • Perform and/or coordinates complex assignments involving project planning, analysis, testing, monitoring, reporting, optimization and implementation.
  • Serve as escalation for troubleshooting application issues and system errors and escalates to vendor as required.
  • Gather functional and business requirements and collaborates with other IT staff and/or vendors to produce the desired output.
  • Lead, coordinate and participate in application upgrades and changes.
  • Traceability requirements for Probation CMS.
  • Probation CMS application configuration.

Required Skills

  • Commitment to applying advanced to expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management.
  • Advanced to expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules.
  • Ability to work independently as the senior or lead system analyst and coach or guide team.
  • Working to advanced knowledge of Jira and Confluence, as well MS products such as MS Teams and Excel.
  • Basic to working knowledge of Resource and Project Management is an asset.

Required Experience

  • 6 years of experience providing technical and/or analytical support in the functional area(s) being supported.
  • 3 years of which is at the level comparable to the County’s Business System Analyst.
  • Experience working with public agencies and law enforcement a plus.
  • Experience and comfort level acting as a subject matter expert and consultant.

Education Requirements

  • Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field.


 

Key Skills
Education

Any Graduate

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