Senior Business Analyst

Responsibilities:

Gather, document, and manage business, functional, and technical requirements aligned with IIBA standards.

Develop detailed business process models (using BPMN/swim lane diagrams) to support process improvement initiatives.

Interface between business stakeholders and technical teams to ensure alignment and understanding of project goals.

Create use cases, user stories, acceptance criteria, test plans, test scripts, and validation documentation.

Lead and facilitate workshops, meetings, and requirements sessions with both technical and business audiences.

Manage and document project artifacts following Amtrak’s Project Life Cycle Management (PLM) guidelines.

Support Agile project delivery by contributing to backlog grooming, sprint planning, and Agile ceremonies.

Ensure compliance with established policies, procedures, and standards throughout project execution.

Collaborate with cross-functional teams to ensure solutions are scalable, measurable, and aligned with enterprise goals.

Identify opportunities for process optimization and recommend actionable improvements