Senior Business Analyst – Software Delivery

Key Responsibilities
Requirements & Roadmap Ownership

• Partner closely with Product Owners to extract business needs and translate them into epics, features, and user stories with clear acceptance criteria.
• Develop, manage, and refine product roadmaps that align with strategic and tactical goals.
• Maintain backlog health to support sprint readiness and long-term delivery targets.
• Vet and manage scope changes, ensuring ongoing alignment with roadmap priorities.

SDLC & Agile Delivery

• Guide the team through all phases of the Software Development Life Cycle, from inception through delivery and demonstration.
• Lead or participate in Agile ceremonies including backlog grooming, sprint planning, and retrospectives.
• Ensure stories meet the Definition of Ready/Done before entering a sprint.
• Collaborate with QA and developers to ensure requirements are testable and validated in each release cycle.

Stakeholder & PO Engagement

• Act as the primary liaison between Product Owners, delivery teams, architects, and business stakeholders.
• Conduct workshops and discovery sessions to clarify functional and non-functional requirements.
• Provide product demos to stakeholders, gathering feedback and aligning expectations post-delivery.

Testing & Feedback

• Coordinate and support User Acceptance Testing (UAT), ensuring alignment with business goals.
• Assist in bug triage, clarifying business requirements to support resolution and enhancements.
• Gather and synthesize post-release feedback for continuous product improvement.

Documentation & Visualization

• Maintain Business Requirements Documents (BRDs), user guides, workflow diagrams, and process flows.
• Utilize tools like Miro, Visio, or Lucidchart to convey complex workflows visually.

Required Skills & Qualifications

• 5+ years of business analysis experience in a software delivery or consulting environment.
• Deep understanding of Agile methodologies, backlog management, and SDLC best practices.
• Expertise with tools like Jira, Azure DevOps (ADO), Confluence, or similar.
• Strong facilitation and elicitation skills; capable of driving clarity across ambiguous or evolving business needs.
• Excellent written and verbal communication skills for business and technical audiences.
• Ability to manage priorities across multiple workstreams and product domains.
• Experience creating and delivering product demonstrations and supporting go-live cycles.
• Familiarity with cloud-based platforms, enterprise-scale applications, or AI-enhanced tooling.

Preferred Qualifications

• Prior experience in an IT consulting or client-facing delivery role.
• Experience with cloud platforms, data analysis, or cloud cost optimization.
• Exposure to security, analytics, or customer-centric product design.
• Experience with requirements for cross-functional teams, including architecture and QA stakeholders.
• Bachelor's degree in Business, Information Systems, Computer Science, or equivalent experience.