Description

  • 10 Years of experience in Pharma commercial roles (within industry, consulting, or IT services)
  • 8 Years of experience in Medical Affairs, Market Access, Commercial Operation and Agile, JIRA
  • Prior experience in working on Agile/Scrum projects with exposure to tools like Jira
  • Exposure to Veeva Vault (PromoMats / MedComms); Experience with Salesforce platform and integrations
  • Familiarity with Digital experience platforms, content management systems, and marketing tools used in medical and commercial contexts
  • Strong proficiency in tools such as Aha, JIRA, and data visualization platforms (e.g., Tableau)
  • Awareness of AI/ML applications in commercial analytics; Understanding of market access strategies and KOL engagement
  • Collaborative mindset; comfortable working across delivery, product, and sales functions
  • Ability to distill complex industry concepts into digestible insights for technical and non-technical audiences
  • Self-driven, organized, and adaptive in a fast-paced environment; Problem-Solving and Analytical Thinking
  • Communicate effectively with internal and customer stakeholders; Communication approach: verbal, emails and instant messages
  • Capability to troubleshoot and resolve issues efficiently; Provides regular updates, proactive and due diligent to carry out responsibilities
     

The ideal candidate will be expected to

  • Gather, analyze, and document detailed business requirements from stakeholders
  • Translate business needs into clear, actionable functional and non-functional specifications for development teams
  • Collaborate with technical teams to design and propose technology-driven solutions that address business challenges
  • Demonstrate a strong understanding of how digital tools and platforms can enhance customer and user experiences
  • Analyze existing business and digital processes to identify gaps, if any
  • Propose and drive improvements to streamline operations and enhance effectiveness
  • Develop well-structured user stories and comprehensive acceptance criteria to guide development and testing efforts
  • Define test strategies and detailed test plans; Execute functional, integration, regression, and UAT testing to ensure product quality and compliance
  • Support product owners in refining and prioritizing the product backlog

Key Skills
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