Senior Business Analyst – FinOps

Job Responsibilities:

• Conduct stakeholder interviews and facilitate workshops to identify business problems and opportunities related to cloud cost management
• Create clear, comprehensive business requirements documents and user stories for FinOps initiatives
• Develop process maps, workflow diagrams, and business models using tools like Miro, Lucid, and Visio to visualize cloud resource allocation
• Examine client AWS environments and collect requirements for applications and services hosted on AWS
• Offer guidance on managing AWS architecture based on AWS Well-Architected Framework and FinOps best practices
• Collaborate on Terraform Configuration Design to support FinOps needs
• Review current FinOps data and team recommendations to establish baselines
• Analyze existing methods used to communicate costs to application and technology owners
• Evaluate current approaches for anomaly detection, reporting, and management
• Develop recommendations for improving team ownership of cloud costs and cost changes
• Recommend changes to operational tracking and management of anomalies for faster detection and resolution
• Advise on and utilize cost optimization platforms and strategies to collect additional data and metrics
• Document and prioritize opportunities for cost optimization in client environments
• Support FinOps reporting for AWS environments
• Evaluate current approaches for developing cloud budgets and forecasts
• Explore and recommend alternative approaches to enhance forecasting efficiency
• Client and document FinOps-relevant issues in AWS services and cost exploration platforms
• Support development and evaluation of infrastructure-as-code using Terraform
• Assist in creating, configuring, implementing, and testing remediations in AWS Portal
• Help introduce fit-for-form FinOps maturity models - mapping current state and defining target states
• Draft FinOps capability personas across AppDevs, IT leaders, and business stakeholders
• Support development of FinOps 101 training materials to foster widespread adoption
• Produce comprehensive "as-built " technical documentation covering all modifications and identified artifacts
• Build strong relationships with client stakeholders at all organizational levels
• Translate technical concepts into business terms for stakeholders
• Facilitate decision-making by presenting options with clear business impacts
• Bridge communication gaps between business and technical teams

Required Skills:

• Strong analytical thinking with ability to decompose complex cloud cost problems into manageable components
• Excellence in requirements elicitation, documentation, and management
• Proficiency in process modeling, data modeling, and use case development
• Experience with requirements management tools (JIRA, Azure DevOps, etc.)
• Expertise in visualization tools (Miro, Lucid, Visio) to create clear business models
• Understanding of AWS services, pricing models, and cost optimization strategies
• Knowledge of FinOps principles and practices
• Familiarity with infrastructure-as-code concepts and tools, particularly Terraform
• Experience with cloud cost management and optimization platforms
• Excellent written and verbal communication skills with ability to translate complex technical concepts
• Strong facilitation skills for leading workshops and collaborative sessions
• Experience working in Agile, Waterfall, and hybrid delivery methodologies
• Ability to work effectively with remote and distributed teams

Additional Desired Skills:

• AWS certifications (Solutions Architect, Cloud Practitioner)
• FinOps Foundation certification
• Experience with data analysis tools and techniques to support cloud cost optimization
• Knowledge of change management principles to support solution adoption
• Experience with product thinking approaches and customer-centered design
• Ability to navigate ambiguity and evolving requirements in cloud environments
• Experience with requirements for cloud security or analytics solutions
• Consulting mindset with focus on delivering client value
• Understanding of cloud financial management and budgeting processes
• Experience with AWS Cost Explorer, AWS Budgets, and AWS Cost and Usage Reports
• Knowledge of reserved instances, savings plans, and spot instance strategies
• Ability to identify upsell and cross-sell opportunities during analysis activities

Education and Experience:

• Bachelor's degree in Business, Information Systems, Computer Science, or related field
• Minimum of 10+ years of progressive experience in business analysis
• Experience working on complex, enterprise-scale cloud projects
• At least 5+ years of experience with AWS environments
• Prior consulting experience preferred
• Demonstrated ability to work within cross-functional teams
• Track record of successful requirements delivery for technology solutions
• Experience with cloud cost optimization initiatives is highly desirable