SecOps Engineer II

In this role, you will have the opportunity to (your tasks): 

• Design, build, and maintain security measures to protect LivePerson's computer systems, networks, and information.
• Identify and define security needs for our systems, following industry best practices and rules.
• Create detailed security plans for our computer systems, both our own and those we use in cloud services.
• Collaborate with other teams to find, fix, and reduce security issues in our cloud systems, software, and processes.
• Write clear instructions and procedures for our security practices.
• Set up and fix problems with security tools and services.
• Develop technical solutions to make our systems more secure and automate repetitive security tasks.
• Serve as a key expert to help Security Analysts and external security partners with complex issues.
• Ensure the security of all IT and operations areas so our systems work well, and our data stays private, accurate, and available.
• Document, monitor, and report on various security systems and processes to make sure our systems and data are secure and working correctly.
• Help choose the best security tools with other teams to meet the company's needs.
• Test, maintain, and improve our security solutions to meet the highest security standards.
• Work closely with IT and System teams to strengthen the security of our cloud and infrastructure tools, following security rules and best practices.
• Analyze data from systems to find any unusual or potentially harmful activity.
• Be available to respond to urgent security issues outside of regular work hours (on-call rotation).

Here are some of the things you'll bring (requirements):

• Hands-on experience working with multiple cloud services.
• Practical experience with networking, and systems like Elastic, OKTA, IDM, AD, JAMF, Windows, Linux, and MacOS.
• Experience in responding to security incidents and analyzing system logs.
• Familiarity with Python or other scripting languages.
• At least 3 years of experience in IT or System teams within a software or cloud-based company.
• Experience creating and working with procedures, reports, service level agreements (SLAs), and escalation processes.
• Strong communication and teamwork skills.
• Good problem-solving skills.

A strong sense of quality, personal responsibility, and a passion for security.