Description

  • Experience in IT industry as Software Developer & Automation Lead.
  • Working in AI Testing for Voice and Chat Bots with inhouse and third-party bots like Amelia and Omilia.
  • Experienced in GenAI with python, web testing, API testing, Jenkins, Jmeter.
  • Worked on Testing and Automation on Multiple CRMS like Dynamics, ServiceNow, Zendesk, SugarCRM and Kustomer CRM with Selenium and Playwright with Typescript, JavaScript.
  • Performed Integration testing on Multiple CRMS like Dynamics, ServiceNow, Zendesk, SugarCRM and Kustomer CRM.
  • Worked on Rest API Testing with postman and automation with Python, Selenium and Playwright with Typescript.
  • Worked on AWS for testing DynamoDB table and analyzing errors in AWS logs.
  • Worked on full software testing lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling corrective actions, significant cost savings and fault-free audits.
  • Successfully achieved more than 75% automation for the application. Received recognition and appreciation from leaders at Nice.
  • Have basic exposure to Python.
  • Certified Scrum Master. Practicing Agile scrum in team.
  • Microsoft Certified Technology Specialist (MCTS).

Skills:

  • Playwright with Typescript, JavaScript
  • Python
  • Test Plans, Cases & Processes in JIRA
  • Selenium
  • Rest API, JMeter
  • SQL
  • Regression Planning, Execution & Negative Testing
  • Worked on CRMs like Salesforce, Dynamics, Zendesk, ServiceNow and Sugar CRM
  • Coded UI
  • C#
  • Scrum Agile
  • Python


 

Key Skills
Education

Any Gradute

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