Scrum Master

We are seeking a Scrum Master to join highly collaborative, cross-functional Scrum teams within a dynamic and fast-paced technology delivery environment. 

In this role, you will guide and support Agile squads by reinforcing Agile values, practices, and processes to enhance team productivity, delivery efficiency, and alignment with sprint goals. 

This position offers the opportunity to make a meaningful impact on customer experience through agile transformation and continuous improvement.

Key Responsibilities

• Guide and support Agile squads to adopt and sustain Agile principles, practices, and mindset
• Promote and facilitate Agile routines, including Backlog Refinement, Sprint Planning, Daily Stand-ups, and Retrospectives
• Encourage continuous improvement by identifying opportunities for team performance enhancements and incorporating industry best practices
• Maintain healthy, well-prioritized product backlogs and ensure work is appropriately distributed across team members
• Use Agile tools (e.g., Jira, Jira Align) to track progress and performance metrics
• Create, update, and communicate process artifacts and metrics to foster clarity and transparency
• Collaborate with other Scrum Masters and work across multiple squads contributing to the same initiative
• Support the team in delivering customer-focused solutions quickly and efficiently

Required Qualifications

• Bachelor's degree or equivalent experience
• Scrum certification (CSM or PSM)
• Demonstrated experience working in a technology delivery environment
• Strong understanding and practical experience with Agile/Scrum methodologies
• Proficient in Agile tools such as Jira and Jira Align
• Ability to facilitate team ceremonies and promote high-performing Agile practices
• Experience maintaining Agile metrics and ensuring clarity in communications
• Proven ability to drive continuous improvement and support Agile team development
• Comfortable collaborating across multiple teams and stakeholders

Preferred Qualifications

• Experience working across multiple squads on shared initiatives
• Background in delivery planning, Agile coaching, or program management

Certifications

• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) – Required