Scrum Master

Key Responsibilities

• Facilitate daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Partner with Product Owners to ensure a well-maintained product backlog aligned with business priorities.
• Track and communicate team progress, sprint metrics, and performance indicators to stakeholders.
• Identify, track, and help resolve impediments and risks that may impact delivery.
• Coach team members and stakeholders on Agile practices, principles, and continuous improvement.
• Ensure compliance with DHHS policies, standards, and state/federal regulations.
• Collaborate with business analysts, developers, testers, and project managers to drive delivery.
• Promote an environment of collaboration, accountability, and transparency across teams.
• Support the adoption of Agile best practices across the DHHS enterprise.

Required Qualifications

• Minimum 12 years of IT project delivery experience, with at least 7 years as a dedicated Scrum Master.
• Scrum Master Certification (CSM, PSM, SAFe-SM, or equivalent) – REQUIRED.
• Proven experience leading Agile teams on large-scale enterprise or government IT projects.
• Strong knowledge of Agile frameworks (Scrum, SAFe, Kanban, etc.) and SDLC methodologies.
• Excellent facilitation, coaching, and conflict resolution skills.
• Strong analytical, communication, and stakeholder management skills.
• Proficiency with Agile tools such as Jira, Rally, Azure DevOps, or equivalent.
• Ability to work onsite 2 days per week in Lansing, MI.

Preferred Qualifications

• Prior experience working with Department of Health and Human Services (DHHS) or other public health/government agencies.
• Experience in healthcare systems, Medicaid, or human services programs.
• Advanced certifications (e.g., SAFe Program Consultant, PMI-ACP, CSP-SM) are a plus