• Perform Identity Access Management (IAM) platform support to include implementation, administration, monitoring and troubleshooting activities in organization's IAM platform (ex. Saviynt)
• Contribute to implementation of system/role/user/process compliance controls using SAP Standard tools and documentation including SOD management as needed by the organization.
• Participate in system-wide updates and installing upgrades/patches for various systems related to SAP as needed.
• Be proactive in identifying, escalating, and addressing production issues within SLA deadlines, including root cause resolution follow-up while demonstrating problem-solving and excellent customer service and communication skills.
• Collaborate with cross-functional team members within SAP BASIS, middleware, functional and infrastructure teams.
• Perform the ITSM activities, change management including support ticket management following the organization guidelines
Skills
- SAP ERP (S/4 Hana is added plus)
- IdAM, Service Now
- Active Directory group
- GRC AC 10.1 and above
- Microsoft Azure
- SuccessFactors
- Applicable functional knowledge of SAP security in the areas of Finance, MM, ISU billing etc.
- SAP audit & compliance
Any Gradute