Description

• Perform Identity Access Management (IAM) platform support to include implementation, administration, monitoring and troubleshooting activities in organization's IAM platform (ex. Saviynt)

• Contribute to implementation of system/role/user/process compliance controls using SAP Standard tools and documentation including SOD management as needed by the organization.

• Participate in system-wide updates and installing upgrades/patches for various systems related to SAP as needed.

• Be proactive in identifying, escalating, and addressing production issues within SLA deadlines, including root cause resolution follow-up while demonstrating problem-solving and excellent customer service and communication skills.

• Collaborate with cross-functional team members within SAP BASIS, middleware, functional and infrastructure teams.

• Perform the ITSM activities, change management including support ticket management following the organization guidelines

 

Skills

- SAP ERP (S/4 Hana is added plus)

- IdAM, Service Now

- Active Directory group

- GRC AC 10.1 and above

- Microsoft Azure

- SuccessFactors

- Applicable functional knowledge of SAP security in the areas of Finance, MM, ISU billing etc.

- SAP audit & compliance

Education

Any Gradute