SAP S/4HANA BRIM Functional SME

Description of Duties:-
The selected Candidate will perform the following duties:
• Study and understand the PTC’s current Billing and Revenue structure and functionality which is largely done in a proprietary system.
• Study and understand the PTC’s desired Billing and Revenue functionality for UBOS.
• Using knowledge gained to coordinate changes and designs to the UBOS and the PTC’s other technologies to assure the PTC’s needs are met and including following the standards and policies.
• Act as PTC’s BRIM subject matter expert and represent the PTC in meetings and workshops and works with the UBOS SI team to ensure PTC’s needs are met.
• Act as a subject matter expert to raise concerns and possible issues to the PTC leadership with enough details for the PTC leadership to decide on how to proceed.
• Develops and maintains plans and other documentation as required using PTC established standards, procedures, templates, and methodologies.
• Develops and maintains a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
• Follows the tasks and other duties assigned by the PTC.
• Leads, and participates in project team meetings and activities for Billing and Revenue work efforts related to enterprise systems
• Develops and maintains a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
• Reviews SI’s documentation on behalf of PTC and advises to the PTC UBOS IT Program Manager on acceptance of the documentation.
• Performs hands on testing as part of PTC’s acceptance of the SI’s solution and provide their opinion to PTC’s UBOS IT Program Manager on when a deliverable meets PTC’s needs and desires and if doesn’t, provide documentation needed for PTC to rectify any issues with the SI.
• Assists with conducting lessons learned sessions during and after projects to identify recommendations for improvement.
• Follows the tasks and other duties assigned by the UBOS IT Program Manager

 

Desired Skillset:-
The ideal candidate will have more than 5 years of expertise in SAP Billing and Revenue Innovation Management (BRIM) implementations of various sizes. Implementation experience for a tolling back office or for a large-scale call center based back office is highly desired. Proficient in the Microsoft Office 365 suite of business software including Work, Excel, Visio, and PowerPoint, plus proficient in Microsoft Project.
• Additional beneficial skills include:
• ServiceNow Experience in PPM and ITSM modules
• Enterprise Business Solutions, specifically SAP projects
• ITIL / ITSM practices and methodologies
• Provide daily and hourly direction and support to the IT UBOS Team as assigned
• Work with the business departments’ staff and determine priorities and schedules for the work to be performed
• Ability to work independently to accomplish the tasks and duties assigned
• Utilizes various software and/or technology tools to perform job duties
• Performs related duties as assigned

 

Minimum Experience:-
• 5 years of SAP Billing and Revenue Innovation Management (BRIM) system functional support experience.
• 1 successful SAP BRIM implementation experience in an SAP S/4 HANA landscape.
Certifications / Education in all cases
• Bachelor’s degree in business management or information systems. Equivalent combination of education and/or experience may be accepted.