SAP OTC Functional Consultant

Overall 15+ years of hands-on experience in SAP, minimum 10 years in Sales & Distribution (SD) module. At least 1 end to end S/4HANA implementation experience. At least 5 years of SAP Application Maintenance and Support experience.

Facilitate the implementation and support of SAP SD

Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements

Facilitate workshops to collect business requirements

Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs

Design, customize, configure and testing of SD

Identify gaps, issues and work around solutions.

Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.

Handle changes or emergency transport as needed for high priority issues.

Functional Skills:

Business processes: Customer master data, Pricing conditions, Sales and Service Contracts, Order management, Delivery/Logistics, Billing, Invoicing, Credit Management; Integration with MDG, FI-CO-PA, MM, PS

Differentiating Skills: Deductions/Brokerage Calculations/Settlement

Strong understanding of Implementation/enhancements: hands on functional configuration, creation of functional specs and providing inputs for technical specs, creation of test cases and test scripts, training documents, testing, defect resolution

Issue resolution: managing AMS tickets and resolution of Order to Cash related issues within defined SLA’s

Understanding of Interfaces to multiple third-party sales systems, dealing with data sets, coordinating with technical team to provide functional inputs for designing, developing and issue resolution for technical interfaces

Industry skill (nice to have): General Retail Sales & Distribution; Marketing agency service for Retailers like retail merchandising, in-store sampling, digital commerce, and shopper marketing services.

Worked with SAP Cloud set up (Rise with SAP) – (nice to have)

Customer Master Data in MDG (nice to have).