SAP OCM Training Coordinator/lead

Key Responsibilities:

·       Training Strategy Development

o   Design and implement a comprehensive training strategy aligned with the SAP S/4 HANA roadmap

o   Collaborate with project leaders, functional consultants and business stakeholders to identify training needs

o   Capability to interpret the change impact assessment, cull out the training needs across people, technology and process

o   Coordinate with trainers and content developers to ensure the training needs are covered as part of material as well as delivery

·       Training Governance

o   Conduct workshops and sessions to ensure alignment with leadership and key stakeholder groups who would be covered as part of the training plan

·       Team Leadership

o   Lead a team of trainers, instructional designers to delivery high quality training across the organization

o   Provide guidance and mentorship to ensure consistent delivery standards

·       Change Support

o   Collaborate with OCM team to ensure training initiatives support larger OCM effort

o   Collaborate with communications team to ensure all critical timelines around training are communicated to the right set of stakeholders on time

o   Work with OCM team in onboarding the Key User Group who will undergo the train-the-trainer program and eventually support with end user training

·       Training Logistics and Execution

o   Manage training schedules, resources, and budgets to meet project deadlines

o   Ensure all employees have access to training platforms and material

·       Effective Assessment

o   Develop training effectiveness assessment metrics which should include critical success factors for training, training effectiveness survey, training KPI metrics for delivery

o   Collect and incorporate feedback to continuously improve training content and delivery

·       Knowledge Management and Future Proofing

o   Ensure knowledge management of training material and also develop strategies on how to future proof training and build a sustainable model post go-live

Qualifications

·       8+ Years of experience in leading training programs for ERP transformations preferably SAP S/4 HANA

·       Proficiency in creating training materials using tools like EnableNow, Articulate, PowerPoint, as well as Workday or other LMS platforms.

·       Bachelor’s degree in a related field (e.g. HR, Business, IT and Education)

·       Expertise on instructional design, Learning principles and training delivery method

·       Excellent communication, facilitation and interpersonal skills

·       Ability to work across cross functional teams

·       Familiarity for OCM frameworks like 

·       Experience leading training initiatives for ERP implementations, SAP Fiori is a plus, new technology rollouts, process changes, or compliance programs.

·       Strong understanding of adult learning principles, ADDIE, instructional design, and facilitation techniques.

·       Ability to train diverse audiences, including non-technical manufacturing employees and leadership team